Domestic use sewing machines may be returned in its original factory carton, undamaged with Styrofoam, warranty card, instruction manual and all included accessories (for ex: presser foot, power cord, dust cover). Returned shipping is non-refundable at the customers expense. All returns are subject to inspection before refund is given.
If your new sewing machine arrives damaged, please contact customer service and provide photos of the damage. Our agents can issue a refund or replacement as needed.
Please call customer service to advise that you wish to return a sewing machine purchased at Missouri Star within 30 days of your purchase date.